Data Deletion Instructions

You can remove PilotAds' access to your data and ask us to delete it at any time.

Option 1: Remove PilotAds from Facebook

  1. Open Facebook and go to Settings & privacy → Settings.
  2. Open Business Integrations (or Apps and Websites).
  3. Find PilotAds and click Remove.

When you remove the app, Meta notifies us and we delete the access tokens and platform data linked to your Facebook account.

Option 2: Email us

Send a request from the email address on your PilotAds account to support@pilotads.app with the subject "Data deletion request".

What happens next

We confirm your request and delete your account data, connected-account data and uploaded content within 30 days. We may keep records we are legally required to keep, such as invoices. You can check the status of your request by replying to our confirmation email.