Privacy Policy

Last updated: November 13, 2026

This policy explains how PilotAds ("PilotAds", "we", "us"), operated by Trinitytech Bilgisayar Limited Şirketi, Alanya/Antalya, Türkiye, collects, uses and protects information when you use pilotads.app and its related services (the "Service").

1. Information we collect

• Account information: your name, email address and company name when you sign up.
• Data from connected platforms: when you connect a Facebook Page, Instagram professional account or Meta ad account, we receive the information you authorize, such as account and Page names and IDs, access tokens, posts and media you publish through us, ad account, campaign, ad set and ad details, and performance insights (reach, impressions, clicks, spend).
• Content you upload: text, images and videos you submit for publishing or ads.
• Billing information: processed by our payment provider; we do not store full card numbers.
• Technical data: IP address, browser type and logs needed to run and secure the Service.

2. How we use information

• To provide the Service: publish content, create and manage ads, and show reports on your behalf, only for the accounts you connect.
• To keep your connection working, such as refreshing access tokens.
• To provide support, send service notices, prevent abuse and meet legal obligations.

We do not sell your data, and we do not use data received from Meta platforms for advertising profiles, data brokering, or any purpose other than providing the Service to you.

3. Meta Platform data

Our use of information received from Meta APIs complies with the Meta Platform Terms and Developer Policies. We request only the permissions needed for the features you use, and you can revoke access at any time in your Facebook settings under Business Integrations or from your PilotAds dashboard.

4. Sharing

We share information only with service providers that help us run the Service (hosting, email, payments) under confidentiality obligations, with Meta and other platforms as needed to carry out the actions you request, or when required by law.

5. Storage and security

Data is stored on secured servers. Access tokens are encrypted at rest, connections use HTTPS, and access is limited to authorized staff.

6. Retention and deletion

We keep your data while your account is active. When you disconnect an account, we stop collecting its data and delete its access tokens. You can request full deletion at any time; see our Data Deletion page. We complete deletion within 30 days, except where the law requires us to keep certain records (for example, invoices).

7. Your rights

Depending on where you live (including under Türkiye's KVKK and the EU GDPR), you may have the right to access, correct, export or delete your personal data, and to object to or restrict processing. Contact us to use these rights.

8. Children

The Service is for businesses and is not directed to anyone under 18.

9. Changes

We may update this policy and will post the new version here with a new date.

10. Contact

Trinitytech Bilgisayar Limited Şirketi, Alanya/Antalya, Türkiye — support@pilotads.app